Terms and Conditions

Welcome to Copper Mountain Electric Ltd’s Automated Messaging Service. By using our service, you agree to comply with and be bound by the following terms and conditions.

1. User Consent

By subscribing to our automated messaging service, you provide express written consent to receive messages from Copper Mountain Electric Ltd’s. Consent is obtained through clear opt-in mechanisms, such as texting a keyword to a short code or checking an opt-in box on a web form.

1. Message Content and Frequency

Subscribers will receive messages related to Copper Mountain Electric Ltd’s products, services, promotions, or other relevant information. Message frequency may vary. Standard message and data rates apply.

1. Opt-Out Procedure

You can opt out of receiving messages at any time by texting “STOP” to 778-855-0408. Upon receiving an opt-out request, we will send a confirmation message and cease further communications. To unsubscribe from promotional or automated emails, please click the “unsubscribe” button.  If you need assistance, text “HELP” to 778-855-0408 or contact our support team at office@copper-mountain.ca.

1. Privacy and Data Protection

We are committed to protecting your privacy. Your personal information will be handled in accordance with our Privacy Policy. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/.

1. Compliance

Our service adheres to Canadian regulations and industry standards, including but not limited to:

• Canadian Anti-Spam Legislation (CASL): We ensure that all messages sent are compliant with CASL, including obtaining proper consent and providing clear opt-out mechanisms.
• 10-Digit Long Code (10DLC) Registration: We register our numbers with telecom carriers to maintain a trustworthy communication channel.

1. Service Availability

While we strive to provide continuous service, we do not guarantee uninterrupted access. We reserve the right to modify or discontinue the service at any time without notice.

1. Liability

Copper Mountain Electric Ltd is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our automated text messaging service.

1. Amendments

We may update these terms periodically. Subscribers will be notified of any significant changes. Continued use of the service after such changes constitutes acceptance of the new terms.

10. Contact Information For questions or concerns regarding these Terms of Service, please contact us at office@copper-mountain.ca or 778-855-0408.